Frequently asked questions.
If yours is not here, call (928) 451-1591 or use the form on the contact page.
Questions, answered.
The questions Phoenix homeowners ask us most, before and during the free water test.
Phoenix is one of the hardest-water cities in the U.S. and EWG flags multiple contaminants above their health guideline — including disinfection byproducts, arsenic, and PFAS. It meets EPA legal limits. It does not meet the bar we use.
On a standard whole-home + softener with a reachable main line, yes. RO under the sink and UV add 30–60 minutes each. We schedule for half a day and stay until your water is tested clean.
Tank, valve, and electronics on the Aqua Wellness system. Filter cartridges and consumables are scheduled service, not warranty items. The full warranty document is provided before purchase.
Yes. Most customers run a monthly payment that comes out below their previous bottled-water + scale-repair spend. We share both numbers so you can compare honestly.
Then you are done. We tell you so on the spot, we leave you the test report, and we move on. We will not sell you a system you do not need.
Yes. Well homes get an extra test for iron, sulfur, manganese, and bacteria, and usually need UV and a different media stack. We size accordingly.
Sí. Servicio completo en español — desde la prueba hasta la instalación y el servicio.
Book your free in-home water test.
A certified technician comes to your house, tests your water on the spot, and walks you through every number. About forty-five minutes. No pressure.